Booking & Cancellation Policy
🚚 Transport & Preparation
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Dogs are transported individually but may share the vehicle with up to 3–4 dogs in total.
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Please have vaccination records and a valid health certificate ready.
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All dogs must travel with a harness-style leash. If needed, we can provide one for $25.
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You may bring a crate, but space is limited and not guaranteed.
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If your pet has any allergies or sensitivities (food, bedding, treats, etc.), please notify us in advance.
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We are USDA-registered and fully insured for pet transport.
⏱️ Delivery Timeframe
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Standard delivery is approximately 48 hours per 1,000 miles.
💳 Payment Details
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Payment methods: Zelle, Cash, Venmo, Apple Pay, Credit Card.
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A 50% deposit is required to confirm your booking (minimum $150).
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This deposit goes toward your total.
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Remaining balance is due after delivery.
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Deposit amounts may be rounded for simplicity.
❌ Cancellation Terms
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More than 72 hours before pickup: Full refund of deposit
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24–72 hours before pickup: 25% of deposit (or $150 minimum) is retained, remainder refunded
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Less than 24 hours before pickup: No refund of deposit
✅ Need Help?
If you have any questions or need assistance before booking, feel free to contact us. We’re here to help!