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Booking & Cancellation Policy​​

🚚 Transport & Preparation
  • Dogs are transported individually but may share the vehicle with up to 3–4 dogs in total.

  • Please have vaccination records and a valid health certificate ready.

  • All dogs must travel with a harness-style leash. If needed, we can provide one for $25.

  • You may bring a crate, but space is limited and not guaranteed.

  • If your pet has any allergies or sensitivities (food, bedding, treats, etc.), please notify us in advance.

  • We are USDA-registered and fully insured for pet transport.

​⏱️ Delivery Timeframe
  • Standard delivery is approximately 48 hours per 1,000 miles.

💳 Payment Details
  • Payment methods: Zelle, Cash, Venmo, Apple Pay, Credit Card.

  • A 50% deposit is required to confirm your booking (minimum $150).

  • This deposit goes toward your total.

  • Remaining balance is due after delivery.

  • Deposit amounts may be rounded for simplicity.

❌ Cancellation Terms
  • More than 72 hours before pickup: Full refund of deposit

  • 24–72 hours before pickup: 25% of deposit (or $150 minimum) is retained, remainder refunded

  • Less than 24 hours before pickup: No refund of deposit

✅ Need Help?

If you have any questions or need assistance before booking, feel free to contact us. We’re here to help!

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